6tdms FAQ — All Answers in One Place

The minimum deposit at 6tdms is RM10 and this applies to all available payment methods. Whether you use Touch 'n Go eWallet, DuitNow, ShopeePay, online banking (FPX) or cryptocurrency, the minimum remains RM10. This makes it easy for new players to try the platform without committing a large amount upfront.

6tdms accepts a range of popular payment methods in Malaysia: Touch 'n Go eWallet, DuitNow, online banking via FPX (including all major banks), ShopeePay and cryptocurrency — USDT, BTC and ETH. Choose whichever method suits you best — all deposits are processed instantly or within a very short time.

Yes, 6tdms accepts cryptocurrency deposits. You can use USDT, BTC (Bitcoin) or ETH (Ethereum). The minimum deposit remains the equivalent of RM10. Make sure you select the correct network when sending cryptocurrency to avoid losing funds. If you are unsure, contact 6tdms support before making the transaction.

To deposit via FPX at 6tdms, log in to your account, select "Deposit", then choose "Online Banking (FPX)". You will be directed to the FPX portal where you select your preferred bank, log in to that bank's online banking and confirm the payment. Funds are typically credited to your 6tdms account within a very short time after bank confirmation.

6tdms does not charge any additional fees on the platform side for deposits. However, some banks or e-wallet providers may apply a small fee according to their own policies. You are advised to check the terms and conditions of your chosen payment method beforehand. Any deductions that occur are on the payment provider's side, not 6tdms.

The 6tdms VIP programme has 4 tiers: Bronze, Silver, Gold and Platinum. Each tier comes with a different weekly cashback benefit. The higher your tier, the greater the cashback percentage credited to your account each week.

The weekly cashback available by VIP tier at 6tdms is as follows:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback

Cashback is calculated based on your betting activity during that week.

At 6tdms, VIP tier upgrades depend on your activity and loyalty as a player. The more regularly you play and bet on the platform, the sooner you can move up to a higher tier. The 6tdms team reviews player eligibility periodically — you do not need to apply manually as upgrades happen automatically once the requirements are met.

VIP weekly cashback is calculated based on your betting activity throughout that week and credited to your 6tdms account at the start of the following week. The amount you receive depends on your current VIP tier and your net betting total over that period. If you have any questions about your cashback, contact customer support 24/7 via live chat.

Yes, 6tdms VIP members also enjoy more personalised service and priority in the withdrawal process. Higher-tier VIP players also get access to exclusive offers communicated directly by the 6tdms team. The programme is designed to reward loyal players who use the platform regularly — the higher your tier, the more privileges you are entitled to.

An OTP (One-Time Password) is a security layer that protects your 6tdms account. It is designed for your use only within a specific session. Anyone who asks for your OTP — including individuals claiming to be 6tdms representatives — is attempting fraud. Legitimate 6tdms support staff will never ask for your OTP, password or identity card details through any communication channel.

Fake websites often use domain names that look very similar to the official 6tdms domain — for example by adding numbers, hyphens or slightly different spellings. Always check the URL in your browser's address bar before logging in. The official 6tdms site uses the HTTPS protocol and the exact domain name. If you receive a link via WhatsApp, Telegram or email directing you to a 6tdms page, check the URL carefully before entering any information.

If you suspect your 6tdms account has been accessed without authorisation — such as a sudden drop in balance, a login from another device, or a verification email you did not request — contact 24/7 customer service immediately via live chat. Change your password right away and do not reuse the same password for other accounts. The 6tdms team will investigate and help secure your account.

6tdms uses SSL encryption technology on all transactions and login processes to ensure your data cannot be intercepted by third parties. Personal information such as your name, mobile number and payment details are stored securely and not shared with outside parties without your consent. The platform operates under an international licence that requires compliance with strict data privacy standards.

For your account's security, 6tdms recommends that you do not share your account with others or log in from devices you do not recognise. If you need to log in from a new device, make sure you log out of your previous session first. If you notice an unrecognised session in your account, contact customer support immediately for further action.

The minimum withdrawal at 6tdms is RM100. This means your account balance must be at least RM100 before you can submit a withdrawal request. There is no specifically stated maximum withdrawal limit — if you have questions about withdrawal limits for your account, contact 6tdms customer support.

Withdrawals at 6tdms are typically processed within 10 to 45 minutes. This applies to all withdrawal methods including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency. In some cases, processing may take longer due to additional security verification, particularly for larger amounts.

A "pending" status means your withdrawal request is being reviewed by the 6tdms finance team. This can happen because: the bonus wagering requirement has not been fully met, your withdrawal account details need additional verification, or the request was submitted during peak demand. If your withdrawal has been pending for more than 45 minutes, please contact 24/7 customer support with your transaction number.

To withdraw winnings from a bonus, you must first meet the wagering requirement. For the 6tdms welcome bonus, the wagering requirement is 20x the bonus amount. For example: if you receive a bonus of RM200, you need to wager RM200 × 20 = RM4,000 before the bonus winnings can be withdrawn. Once this requirement is met, winnings can be withdrawn via your preferred payment method.

Generally, 6tdms recommends that withdrawals be made through the same payment method used for your deposit. This is a standard security measure in the industry to prevent money laundering and to ensure funds are returned to the rightful owner. If you are in a situation where the original method is unavailable, contact 6tdms customer support for further guidance.

Cancelling a withdrawal request depends on the current status of that request. If the request is still in "pending" status and has not been processed, you may be able to cancel it through the account panel or by contacting 6tdms customer support. However, once a withdrawal is in "processing" or "completed" status, it cannot be cancelled. Contact the 24/7 support team to check the latest status of your request.